Privacy Policy

Effective Date: October 16, 2024

At Ed Ernsting Agency, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect personal information in a variety of ways, including when you visit our site, fill out forms, or contact us. The types of information we collect include:

  • Personal Identifiable Information (PII): This may include your name, email address, mailing address, phone number, and any other information you provide directly to us.
  • Automatically Collected Information: We may collect certain information automatically when you visit our site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before or after accessing our website.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To personalize your experience on our website.
  • To improve our website and customer service.
  • To respond to inquiries or requests submitted through our website.
  • To process your transactions or provide the services you have requested.
  • To send you periodic emails regarding your services or other updates (if you have opted in).

3. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to enhance your user experience. These technologies help us understand how visitors use our site, enabling us to improve its design and content.

You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

4. Sharing of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties, except in the following circumstances:

  • We may share information with service providers who assist us in operating our website, conducting our business, or serving our customers, provided they agree to keep this information confidential.
  • We may release information when it is required by law or necessary to protect the rights, property, or safety of the Ed Ernsting Agency, our users, or others.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit from our website.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including any legal, accounting, or reporting requirements. We may retain certain information for a longer period if required to do so by law, or to resolve disputes and enforce our agreements.

When we no longer need your personal data, we will securely delete or anonymize it, in accordance with applicable laws and regulations.

7. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These include the right to:

  • Access: You have the right to request access to your personal data and obtain a copy of the information we hold about you.
  • Rectification: You have the right to request corrections to any inaccurate or incomplete information.
  • Erasure: You have the right to request that we delete your personal data, subject to certain legal obligations.
  • Restrict Processing: You have the right to request that we limit the processing of your personal data in certain circumstances.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transferred to another data controller.
  • Objection: You have the right to object to the processing of your personal data in certain cases, including for direct marketing purposes.

To exercise any of these rights, please contact us using the information provided in the Contact Information section below. We will respond to all legitimate requests in accordance with GDPR requirements.

Legal Basis for Processing Personal Data (EEA visitors only): We process personal information for the purposes outlined in this policy, based on the following legal grounds:

  • Your consent.
  • The performance of a contract with you.
  • Compliance with legal obligations.
  • Our legitimate business interests, provided these do not override your privacy rights.

8. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet or electronic storage method is completely secure, and we cannot guarantee absolute security.

9. Your Rights Regarding Your Data

You have the right to:

  • Access and review the personal data we hold about you.
  • Request corrections to any inaccurate or incomplete data.
  • Request the deletion of your personal information, subject to legal and contractual obligations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the date at the top of the policy will be revised accordingly.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or the handling of your information, please contact us at:

Ed Ernsting Agency
637 Cimmaron Strip,
Lewisville, Texas 75077
Phone: 972-342-3930
[email protected]